“We received substantially more than anticipated. We now have a more
comprehensive Product Profitability Report, which incorporates extensive
interviews with staff and contains detailed meaningful components of costs,
to assist us in product profitability analysis.”
Janet Lee
Chief Financial Officer
Chevron Federal Credit Union
$1.4 billion assets
“Over the last ten years Navy Federal has used Kohl’s Activity-Based
Assessment to better understand and manage the cost and profitability of our
products and services. In today's environment, in order to remain competitive,
we strongly believe that credit unions need to understand and effectively
manage what their products and services earn. Kohl's Activity-Based Assessment
provided us with the tool to understand our product and service profitability.”
Joel Polster
SVP Financial Operations
Navy Federal Credit Union
$40 billion assets
“This is just the information our credit union has needed and we'll be putting
it to very good use. I feel like a blind woman who's just had laser eye
surgery!
Thanks again!”
Karen Rosales
Marketing & Business Dev.
Justice Federal Credit Union
$500 million assets